Reputation Management
We can help you get online reviews!
- Implement a simple, robust & actionable feedback platform
- Capture & measure Net Promoter Score (NPS)
- Market positive testimonials, resolve & learn from negative feedback
- Encourage positive online reviews & monitor online reviews
- Include positive reviews on your website as well.
Online reviews can be useful for both consumers and businesses:
- Consumers: Online reviews can help consumers decide which products or services to buy or which companies to hire. Reviews can provide honest opinions from people who have used the product or service. They can also help consumers choose between different sizes or colors.
- Businesses: Online reviews can help businesses build trust and confidence with new customers. They can also help businesses improve their products, reach new consumers, and enhance their brand reputation.
How does it work?
- We start emailing your customers, asking them for feedback.
- Customers are directed to a private feedback page to leave their responses.
- If your clients rate you highly, we’ll immediately direct them to the online websites of your choice to leave a review.
- Negative feedback will be stored privately so you can respond as you see fit.
- We’ll alert you to any negative feedback on 3rd party sites and send you routine reports to track performance.